Spread the Love – June 2014

About a week after Shujuan returned from her OCIP trip, we met up for photoshoot. Actually, I wanted to try playing with different angles of light but she was too exhausted. Eventually, I felt bad for occupying her time when she was already so tired after meeting up with friends daily till late hours.

Max roped me in for an event shoot for PassionArt and he gave me some pointers after the event. He shared many things with me like as if I was a newbie and that really helped because I got to learn quite a couple of new things from him. Learning by myself resulted me in knowing things “here and there” and sometimes not complete. He told me my basic skill required improvement and eventually, I was very frustrated because I was not sure what else I would need to learn other than to practise more.

My light stand’s bag was torn and my mum helped me to fix it. The joints were actually very thick and it was not an easy sewing job. In fact, my mum had always been helping my family to fix and alter things like clothes and bags.

Gilbert tried hard to meet me for a swim at the Amara hotel, which had tied up with Fitness First to share its swimming pool. So far, he had brought me to visit all the swimming pools of Fitness First as he could bring a friend along during weekends. I was speechless with having such good buddy who would only think and sacrifice for me, trying to please me all the while.

Compliment for Canon Staff

More than two years ago, I wrote a compliment letter for a Canon staff but their website was giving problems and thus I didn’t get to submit it.

I called the service hotline at 12 plus just now and was received by a very well-mannered lady with an extremely sweet local voice. I didn’t get her name clearly but it was something like “Lorraine”.

I was actually calling to check if I could get a replacement for “my” camera len’s cover. I was actually doing on behalf of my friend.

When she heard that I had lost my len’s cover, she responded immediately in a natural sympathizing tone. I was very pleased to be received by someone who placed herself in customer’s shoes.

She immediately gave me a solution by re-directing me over to the showroom’s hotline to check for availability of stock.

She, in fact, did not do much during the short conversation; however, her attitude had actually made a big difference.

I think good customer service would make a big difference in my decision to choose the brand when I need a new gadget in future.

Thank you for reading this.