When I was having lunch with my mum and younger brother on 24th December (Christmas Eve), my brother complained that he was molested by the mosquitoes during the short trip to the nearby coffee shop. I noticed that there was a pool of water being trapped at the construction area of the new lift below my house. I was quite worried about mosquito breeding and thus I decided to inform NEA about it. This time, instead of using email, I used their Android APP to take a photo and submitted my feedback.
Two days later, I received a call from a NEA officer telling me that he had checked the place and assured me that the contractors had poured some oil over it. Even though they took two days to get back to me, it during Christmas period and I was really impressed by their speed of work.