My internet love-hate affairs with M1 has been temporary resolved by using my own router after more than a day.
What I am amazed about is that the technician has told me that their back-end would need three to five days to configure the setting in order for me to connect their modem to my own router or laptop directly. The duration is unacceptable.
This afternoon, I called them for the second time and finally raised my voice to highlight that I would need the internet access in order to work. It was just another five hours later, the lady called me back to tell me everything was resolved. I connected both my router and home phone line to their modem directly and they indeed worked. Now, I would just need to wait for the arrival of their new router.
The amazing thing is that the job that initially requires “three to five days” to be done can actually be shortened to five hours. The difference is simply the tone of my voice – I was very soft on the first day but harsh on the second day (today).
This is a very different approach I have taken as I have always believed to be courteous and nice to others. Sadly, it seems that our society no longer tolerates such virtue.
Tag Archives: router
Fixing up the New Router
[Tuesday, 30 November, 2010]
Right after settling the lighting at the front of the gym, all of us moved up to the second level to fix the webcam. However, it took us a couple of hours to give up before 3am. We left without packing up the place.
After reaching home, I was proud to present the new router that Bobby gave me to my elder brother. He started configuring it and we faced some problems at first until we switched the WEP encryption to WPA. I was so hungry that I took noodle for supper before collapsing. I continued with my blog and tuition agency website until 8am.
I woke up at 4pm and spent the rest of the day with my tuition agency website.
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Early “Christmas” Birthday from Bobby – Router
[Monday, 29 November, 2010]
I was quite exhausted when Yaozhong came online. I messaged him to ask him to review my new design for the tuition agency website and he asked giving suggestions. He even tried to help me to touch up the main topmask. I continued to work with the Home Tutor Singapore page and eventually went to sleep at 8am.
I woke up at 4pm and continued with my work. It was near 8pm when I was about to have my dinner, Tze Khit dropped me an SMS to go down to the gym to collect a present from Bobby. Since he told me to bring my laptop along, I thought it was just a hoax.
Anyway, I went down to the gym right after having my dinner and Bobby passed me a new set of Aztech N-wireless router with 300Mbps speed. I was stunned and my brain went numb. I supposed it was because I had been helping them with work and that was why I was worth the money. However, for as much as I was too awkward to demand for any fee for all the freelance work, the router made me feel uneasy. They were rich and successful people and I did not want to have anything to do with money when associating with them. If only I were a rich guy, I would return bigger presents to all my good friends but I could not afford anything at the moment.
Anyway, my laptop was useful for they indeed had some amendments to make for the flyer I did for them quite some time ago.
Bobby was busy for the entire night. He impressed me badly for he handled everything by himself. He certainly had the money to get professional helps to fix all the leakage of water, router and even lighting outside the gym. He knew everything. The led flashing lighting looked ugly though they did attract attentions. Anyway, when they were rejoining wires for the lighting, I recalled that during my national service days, I did learn about doing similar thing but I had forgotten the steps to do a proper one. Alas, I tried on one and realised it was more difficult since all the wires inside were very thin copper.
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